Affordable retainers crafted just for you
A trusted member of the American Teledentistry Association, and overwhelmingly positive reviews on Trustpilot, NewSmile has been straightening teeth with clear aligners since 2017. They have always provided retainers post-treatment to their patients, but now you can get NewSmile retainers as a standalone product for up to 50% less!
NewSmile Retainers Review: Highlights
Clear and Comfortable: Custom Essix retainers that you can order online
NewSmile retainers are Essix retainers, which are clear, removable retainers. They differ from Hawley retainers, which have a metal bar that goes across your teeth. Many people find Essix retainers to be more comfortable than other types.
Low Cost: $139 for 2 sets; $99 per set thereafter
NewSmile retainers cost just $139 per set for 2 sets, and every set you buy after that costs just $99. This price includes an impression kit, free shipping, and membership , helping you save whenever you need to replace your retainers.
Easy to Order:NewSmile makes custom retainers for you based on molds of your teeth
Order an impression kit and follow the instructions to take molds of your teeth at home. Then send these in to the provided shipping address, and wait for your retainers to arrive in the mail. NewSmile makes custom retainers just for you, in the same lab used by the orthodontists you would see in-office.
High User Satisfaction: Rated 4.1/5 on Trustpilot and 4.8 /5 on NewSmile
Customers love the convenience of ordering custom aligners online. There are countless positive reviews about customer service, and affordable pricing options plus varying thicknesses mean you can find a plan that fits your budget and lifestyle.
Why trust Dentaly.org? Our dedicated reviewers invest hours into researching and comparing products and services, ensuring you can confidently select the best options for your needs.
In This Article
Review of NewSmile retainers
NewSmile offers a range of custom Essix retainers designed to suit different needs and budgets, ensuring that your smile stays perfect long after you finish your orthodontic treatment.
Understanding that teeth naturally tend to shift back to their original position post-treatment, NewSmile offers a subscription plan that makes it easy for you to always have a fresh and effective retainer, so your teeth stay perfectly aligned — for the rest of your life!
How NewSmile retainers work
Getting retainers with NewSmile is an easy, streamlined process. Let's have a look:
- Make impressions: Order your impression kit and take molds of your teeth from the comfort of your home. You can also schedule a video consultation with an Impression Specialist to assist you. Once completed, return your impressions using the provided prepaid shipping label.
- Get your retainers: Receive 2 sets of retainers annually to keep your smile straight and beautiful.
- Replacement retainers: Keep your smile aligned by switching to new retainers every 6 months to avoid any shifts — these are automatically sent to you with the subscription service.
Retainer price plans
NewSmile provides three distinct retainer price plans:
- Double Set Purchase: $139.00 — Get your first 2 sets for this price, and then it's only $99 for each set thereafter
- Annual Subscription – Standard: $239 — Receive two sets of retainers each year, ensuring your retainers are always fresh and effective.
- Annual Subscription – Extra-thick: $269 — This option also provides two sets of retainers annually, but with the additional benefit of choosing between standard and extra-thick retainers, depending on your needs.
You should change your retainers every six months to prevent them from becoming ineffective due to wear and tear, which could allow teeth to slowly shift back.
Why choose NewSmile
What sets NewSmile apart in the crowded field of orthodontic care? Here are a few key differentiators:
- MHRA-approved products and materials: Ensuring safety and quality, NewSmile's retainers are manufactured with materials that meet the stringent standards of the Medicines and Healthcare products Regulatory Agency (MHRA).
- ISO 13485:2016 Standards: NewSmile's manufacturing processes comply with this important international standard for quality management systems specific to medical devices, reflecting their commitment to consistency and quality.
- Live video call for impression taking: NewSmile offers a live video call service in case you need help while taking your impressions. While the process is generally straightforward, this is a great option for those who are concerned about ensuring their retainers are perfectly tailored to their teeth.
- Retainer types: NewSmile caters to different needs by offering two types of retainers:
- Standard Retainers: Ideal for general use after orthodontic treatment.
- Extra-Thick Retainers: Designed for individuals who need additional durability, such as those who grind their teeth or clench their jaw.
Key features of NewSmile retainers
NewSmile retainers stand out in the crowded market of orthodontic retainers by offering a blend of quality, convenience, and innovative features tailored to maintain your dental alignment effectively. Let's have a look at some of the distinctive features that set NewSmile apart:
Material and manufacturing standards
NewSmile retainers are crafted from medical-grade plastic, approved by the MHRA, ensuring safety and durability. The production adheres to the stringent ISO 13485:2016 standards, which highlights a commitment to consistent quality in manufacturing medical devices.
Customization and comfort
Each retainer is tailored to fit perfectly by using an impression kit that customers can use at home. This customization ensures maximum comfort and effectiveness in preventing teeth from shifting back to their original positions.
Subscription options
NewSmile offers flexible purchasing options:
- Regular plan: Receive one set of retainers initially with the option to buy more as needed.
- Subscription service: Subscribe to receive two sets of retainers annually, which NewSmile recommends changing every six months to ensure optimal performance. This plan includes a 21% savings and automatic yearly shipments, making it a hassle-free option for continuous care.
Additional options for enhanced durability
For those who clench or grind their teeth, NewSmile provides an “Extra Thick Retainer” option that is 1mm thicker than the standard version. This variant was developed in response to high demand from customers who need a more robust solution to withstand additional wear and tear.
Live support for taking impressions
To further simplify the process, NewSmile offers live video calls for assistance during the impression-taking process. This ensures that impressions are taken correctly, reducing the risk of errors and the need for re-takes.
Cost-effective solutions
NewSmile is a cost-effective alternative to traditional retainer solutions offered in clinics. With savings of up to 50% compared to clinic prices and direct delivery to your doorstep, NewSmile makes maintaining a perfect smile more affordable and accessible.
Extensive expertise and focus
The NewSmile team comprises experienced technicians, dentists, and orthodontists who specialize in retainer technology. Their focused expertise in teeth straightening products is part of the commitment to providing the best possible outcomes for customers.
NewSmile Reviews from real patients
Let's see what real NewSmile patients have to say about their experience with NewSmile retainers:
Customer testimonials
NewSmile review from TikTok:
This reviewer is getting ready to begin her post-aligner treatment with NewSmile retainers. She is very happy with the NewSmile process — check out her full review below:
Praising the overall process
“The process was very easy and the NewSmilelife rep was very knowledgeable and friendly. I enjoyed this process more than I thought I would and would definitely recommend this company.” This feedback highlights the ease of use and quality of customer service that contributes to the effectiveness of the retainers by ensuring they are used correctly.”
Kenshard B.
Great customer service
“NewSmile worked very well for me. I thought the fee was reasonable, the process was quick and easy to begin with and each step of the process was simple. The customer service representatives are very polite and keep in touch regularly. They are caring and concerned and will answer any questions you have. I would recommend them as a reasonably priced, efficient and caring company to work with.” Her experience underscores the importance of customer support in making the retainer process effective for users.
Marnie M.
Minor hiccups in the process
“One of the putties was already hard so could only do 3 impressions. Could not do a photo of my teeth with my mouth closed as the bite wing was too big. Other than that the process was quite easy.”
Vada
As you can see the overall take is that NewSmile retainers are affordable and convenient, although making impressions can be a bit tricky — thankfully there is live guidance available if needed!
Pros and cons of NewSmile retainers
To provide a balanced view, here's a table outlining the major advantages and potential drawbacks of using NewSmile retainers:
PROS | CONS |
|
|
NewSmile retainer cost breakdown
NewSmile offers one of the more affordable custom retainer options on the market — making them accessible to all who need to keep their teeth aligned after orthodontic treatment. Plus, when you consider the high quality of NewSmile retainers, coupled with the subscription service and payment options, there's a lot of bang for your buck! Let's take a closer look now:
NewSmile retainer pricing options
NewSmile presents three different retainer pricing plans to cater to varying needs and budgets:
- Subscribe & Save: This subscription model offers significant savings. For just $139, you get 2 sets of retainers, your impression kit, free shipping and membership. Membership means that after your first set of aligners, you only have to pay $99 per set for retainer replacements.
- Payment flexibility: NewSmile provides options for upfront or periodic payments, accommodating different financial situations and making it easier for customers to manage their expenses.
NewSmile cost comparison
When compared to other retainer options available in clinics, NewSmile retainers are priced to offer substantial savings—up to 50% less than what one might pay at a dental clinic for similar products. This is particularly appealing to those who seek value without compromising on quality or effectiveness.
Low cost, high value
Beyond the numbers, the value of NewSmile's offerings is enhanced by several factors:
- Quality and compliance: Adhering to MHRA standards and ISO 13485:2016 manufacturing standards ensures that the retainers are not only effective but also safe for long-term use.
- Convenience and accessibility: The direct-to-consumer model allows customers to handle everything from impression taking to delivery at home, saving time and further reducing costs associated with traditional dental visits.
- Customer support: NewSmile prides itself on providing excellent customer service, including live video assistance for impression-taking, regular follow-ups, and a responsive customer care team that enhances the overall value of the product.
Long-term investment in dental health
Investing in NewSmile retainers can be seen as a long-term investment in one’s dental health. Regularly changing retainers as recommended helps maintain orthodontic results, which can prevent more expensive dental corrections down the line. Additionally, the subscription option ensures that retainers are replaced at the optimal time, maintaining their effectiveness and supporting ongoing dental health.
Risk-free trials and guarantees
The subscribe and save plan comes with a risk-free guarantee, which allows customers to feel secure in their investment. This approach demonstrates NewSmile's confidence in the quality of their products and their commitment to customer satisfaction.
FAQs
A good dental impression should be relatively uniform in thickness throughout, without any see-through areas. When taking your impressions, be patient and carefully follow the instructions. And if you need help, remember that you can get live assistance over a videocall.
It's recommended to replace your NewSmile retainers every 6 months. Regular replacement is important because over time, the retainers can stretch and lose their shape due to normal wear and tear, which can lead to less effective teeth alignment maintenance. Replacing your retainers biannually ensures they remain functional and effective in keeping your teeth in their desired position.
If your NewSmile retainer breaks or doesn't fit correctly, contact NewSmile customer service immediately. NewSmile is committed to ensuring that you have a retainer that fits well and works effectively. The customer service team can guide you on how to proceed, whether it involves taking a new impression or adjusting your current retainer. In many cases, issues can be resolved quickly with the right guidance and support.
Summary
NewSmile retainers offer an affordable and convenient solution for keeping your teeth aligned after orthodontic treatment — whether with NewSmile aligners, traditional braces, invisible braces, or another at-home aligner brand.
NewSmile retainers are clear, plastic, Essix retainers, custom-made to fit your teeth, based on impressions you make at home. You should change your retainers every six months — which NewSmile facilitates with their convenient subscription service!